Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly, such as your name, email address, and payment details when you create an account. We also collect usage data including page views, feature usage, and device information.

2. How We Use Your Data

We use your information to operate the Platform, process payments, provide customer support, improve our services, and send you updates about your account and the Platform (which you can opt out of).

3. Data Sharing

We do not sell your personal data. We share data only with payment processors to complete transactions, analytics providers to improve our service, and law enforcement when required by law.

4. Content Creator Data

As a creator on Heduno, you own your audience data. Subscriber information associated with your profile is accessible through your dashboard. If you use Heduno Max with a custom domain, your subscriber data remains yours even if you leave the platform.

5. Cookies and Tracking

We use essential cookies for authentication and session management. We use analytics cookies (Google Analytics) to understand how our site is used. You can control cookie preferences through your browser settings.

6. Data Security

We implement industry-standard encryption and security measures to protect your data. All payment information is processed through PCI-compliant payment processors and is never stored on our servers.

7. Data Retention

We retain your personal data for as long as your account is active. Upon account deletion, we remove your data within 30 days, except where retention is required by law (e.g., financial transaction records).

8. Your Rights

You have the right to access, correct, or delete your personal data. You can export your data at any time from your account settings. EU residents have additional rights under GDPR, including the right to data portability and the right to object to processing.

9. Children's Privacy

Heduno is not intended for use by anyone under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our website.

11. Contact

For privacy-related inquiries, email data@heduno.com.